Privacy Policy
SK Climate Solutions Privacy Policy
Effective Date: 25th October 2025 • Last Updated: 25th October 2025
Information We Collect
We collect personal information when you interact with SK Climate Solutions, including:
- Requesting service quotes or scheduling appointments
- Enrolling in maintenance plans or service agreements
- Submitting contact forms or calling our office
- Subscribing to newsletters or promotional updates
Types of Information
- Contact details (name, address, phone, email)
- Property and system details
- Service preferences and scheduling information
- Payment information for billing and agreements
How We Use Your Information
- To provide requested HVAC services
- To schedule and manage appointments
- To process payments and maintain service agreements
- To send service reminders and updates
- To improve our customer experience
Information Sharing
- Only with your consent or for specific services
- With secure payment processors
- As required by law or court order
- To protect company and customer safety
Data Security
We use encryption, secure servers, and strict access controls to protect your personal information against unauthorized access, loss, or misuse.
Your Rights
- Request access or corrections to your data
- Opt out of promotional communications
- Request deletion of your personal information (as permitted by law)
Contact Information For privacy-related questions: [Privacy Email] & [Phone Number]
Terms of Service
SK Climate Solutions Terms
Effective Date: 25th October 2025
Service Agreement
By engaging SK Climate Solutions, you agree to these terms governing HVAC installations, repairs, and maintenance.
Service Scope and Limitations
- All work performed by licensed, insured professionals
- Performed according to manufacturer specs and local codes
- Weather and emergency conditions may affect scheduling
- Quotes valid for 30 days
Payment Terms
- Payment due upon completion unless otherwise arranged
- Financing available for qualified customers
- Late fees may apply per law
- All services subject to applicable taxes
Warranties and Guarantees
- Labor warranty on all repair and installation work
- Manufacturer warranties apply to all new equipment
- Proper maintenance required to keep warranties valid
Contact for Terms Questions: [Legal Email] & [Phone Number]
Service Warranties & Guarantees
Our Commitment to Quality
We back every repair and installation with warranties that ensure quality, reliability, and long-term peace of mind.
Labor Warranty Coverage
Repair Services
- 90-day warranty on all repair labor
- Manufacturer coverage on parts
- Free return visits for covered issues
Installation Services
- 1-year labor warranty on complete systems
- 2-year coverage on major components
- 5-year warranty on ductwork and modifications
Equipment Warranties
Trane Systems
- Full manufacturer warranty
- Extended warranty options available
- Factory-authorized service and genuine parts
Other Manufacturers
- Warranty claims supported for all brands
- Genuine replacement parts used
- Extended coverage available when eligible
Maintenance Plan Benefits
- Priority service for Comfort Plan members
- Extended parts and labor protection
- Annual performance guarantee on maintained systems
Warranty Claim Process
- Contact our service department within warranty period
- Provide proof of service and purchase
- Schedule inspection and verification
- Receive quick resolution for covered claims
What Voids Warranty
- Unauthorized repairs or alterations
- Neglected maintenance or misuse
- Non-approved parts or refrigerants
- Damage from flooding or power surges